Revenue Leakage In Csp

Revenue assurance is the application of a process or software solution that enables a communications service provider csp to accurately capture revenue for all services rendered.

Revenue leakage in csp. More specifically we re going to provide an overview on. Enabling csps to prevent revenue leakage and combat fraud. Revenue leakage isn t a new concept but is relevant to understand as a risk. The new subscribers paradigm explosion of digital services driven by mobile media iot 5g ability to keep up with the fast paced industry lacking modern approach absence of engineered approach.

But sometimes industry growth doesn t equate to growth of a csp s bottom line. Due to the global nature of this ecosystem operators must constantly balance their day to day business needs and subscriber experiences against the business impacts associated with fraud and revenue leakage. Csp s require an umbrella view of the end to end revenue chain to identify and recover revenue leakage and detect fraud for maximum profitability. Telecom fraud remains an area of significant threat to csps and operators around the world.

All works out well when providers are able to expand their customer base and convert one time services into recurring revenue. The purpose of this paper is to educate csps on the various types of fraud occurring in the market and to explain how to minimize the risk of revenue leakage associated with each type.