Revenue Cycle Management Kpi
Establish kpi goals q.
Revenue cycle management kpi. Revenue cycle management or rcm refers to all the processes involved in healthcare claims processing. Industry experts suggest that every team member have performance goals engage in monthly feedback sessions with their team and manager and receive incentives for performance improvements. Improving these kpis translates to accelerated cash flow and reduced revenue cycle labor costs. Revenue cycle sign in to save looking at key performance indicators kpis is a great way to help determine if revenue cycle management is working well in your organization or if outsourcing to a third party may be more beneficial.
This metric will show the impact on cash flow because of claims inputting and includes issues related to delayed claims. Though revenue cycle kpis will vary depending on each specific facility s goals and needs here are 5 key performance indicators to help measure revenue cycle management success. This kpi reveals how effectively the revenue management system can produce a claim that the payer will adjudicate with no further intervention. Focusing on the claims generation process is how the dnfb kpi determines revenue cycle performance.
Starting with the period when a patient calls to schedule an appointment with the practice and ending when a balance is zeroed out is considered a revenue cycle. Find the metric by dividing the total dollars in dnfb by the average daily gross patient service revenue. Introduction and overview of revenue cycle management kpis. Point of service pos cash collections.
Here are five kpis every cfo should be tracking right now to efficiently allocate resources and improve revenue cycle workflows.